Book 15 Listening Test 4

Part 1: Questions 1-10

Complete the notes below.

Write ONE WORD AND/ OR A NUMBER for each answer.

Customer Satisfaction Survey

Customer details

Name: Sophie Bird

Occupation: (1)

Reason for travel today: (2)

Journey information

Name of station returning to: (3)

Type of ticket purchased: standard (4) ticket

Cost of ticket: (5) £

When ticket was purchased: yesterday

Where ticket was bought: (6)

Satisfaction with journey:

Most satisfied with: the wifi

Least satisfied with: the (7) this morning

Satisfaction with station facilities

Most satisfied with: how much (8) was provided

Least satisfied with: lack of seats, particularly on the (9)

Neither satisfied nor dissatisfied with: the (10) available

Part 2: Questions 11-16

Label the map below.

Write the correct letters A-H next to questions 11-16.

11. café

12. toilets

13. formal gardens

14. outdoor gyms

15. skateboard ramp

16. wild flowers

Questions 17-18

Choose TWO letters, A-E.

17-18. What does the speaker say about the adventure playground?

A. children must be supervised B. it costs more in winter C. some activities are only for younger children D. no payment is required E. it was recently expanded

Questions 19-20

Choose TWO letters, A-E.

19-20. What does the speaker say about the glass houses?

A. they are closed at weekends B. volunteers are needed to work there C. they were badly damaged by fire D. more money is needed to repair some of the glass E. visitors can see palm trees from tropical regions

Part 3: Questions 21-24

Choose the correct letter A, B or C.

Presentation about refrigeration

21. What did Annie discover from reading about icehouses?

A. why they were first created B. how the ice was kept frozen C. where they were located

22. What point does Annie make about refrigeration in ancient Rome?

A. it became a commercial business B. it used snow from nearby C. it took a long time to become popular

23. In connection with modern refrigeration both Annie and Jack are worried about

A. the complexity of the technology B. the fact that some are disposed of irresponsibly C. the large number that quickly break down

24. What do Jack and Annie agree regarding domestic fridges?

A. they are generally good value of money B. there are plenty of useful variations C. they are more useful than other domestic appliances

Questions 25-30

Who is going to do research into each topic?

Choose the correct letter A-C next to questions 25-30.

People
A. Annie
B. Jack
C. both Annie and Jack

25. the goods that are refrigerated

26. the effects on health

27. the impact on food producers

28. the impact on cities

29. refrigerated transport

30. domestic fridges

Part 4: Questions 31-40

Complete the notes below.

Write ONE WORD ONLY for each answer.

How the Industrial Revolution affected life in Britain

19th century

For the first time, people’s possessions were used to measure Britain’s (31)
Developments in production of goods and in (32) greatly changed lives

Main areas of change

Manufacturing

The Industrial Revolution would not have happened without the new types of (33) that were used then
The leading industry was (34) (its products became widely available)
New (35) made factories necessary and so more people moved into towns

Transport

The railways took the place of canals
Because of the new transport:
- Greater access to (36) made people more aware of what they could buy in shops
- When shopping people were not limited to buying (37) Goods

Retailing

The first department stores were opened
The displays of goods were more visible:
- Inside stores because of better (38)
- Outside stores because (39) were bigger
(40) that was persuasive became much more common